Management for Coordination Roles in the Health Professions Sector

The Level I Master's Program in "Management for Coordinating Roles in the Health Professions" consists of 40 modules covering the following topics:

• Module 1 - Managing the Complexity of Care Within the Organizational Unit and the Types of Services and Care Provided
• Module 2 - The Coordinator's Technical Skills (organizational, communication, and support skills)
• Module 3 - Workplace Safety
• Module 4 - Professional Classification and Assignment System: Regulatory Sources and Analysis of the Framework
• Module 5 - Working Time (Working Hours, On-Call Duty, Rest Periods, and Vacation): Regulatory Sources and Analysis of the Regulations
• Module 6 - Code of Conduct for Public Employees and Disciplinary Authority
• Module 7 - Civil Liability Issues in Healthcare and Coordination Activities Module 8 - Processing of Health Data
• Module 9 - Profiles and Issues in Bioethics
• Module 10 - Administrative Processes and Transparency. Procedures for Procuring Goods and Services
• Module 11—Criminal Liability in the Healthcare Sector and in Coordination Activities
• Module 12 - Criminal Investigations and Evidence Derived from Healthcare Activities Module 13 - Fundamentals of Project Management
• Module 14 - Planning and Resource Management in Healthcare. Managing Innovative Processes in Healthcare
• Module 15 - The Process of Managing Medications, Medical Devices, and Medical Aids. Risk Assessment Systems in Pharmacotherapy
• Module 16 - Design and Use of Clinical and Epidemiological Research in Nursing
• Module 17 - Coordination and Organization of Work in Healthcare: Theoretical and Applied Models
• Module 18 - Coordination Methodology and Tools: Operational Workflows, Shift Scheduling, Procedures, Protocols, and Guidelines
• Module 19 - Developing Work Plans and Tools for Managing the Intensity of Care and
• complexity of care
• Module 20 - The National Health Service (SSN): Structure and Funding Mechanisms, the Relationship Between the Central Government and the Regions, and a Comparison of Regional Healthcare Models
• Module 21 - Organizational Models for Care Processes
• Module 22 - Health Care Planning Based on Data and Scientific Evidence Module 23 - Medical-Legal Implications Related to the Role of the Coordinator: Assessment of Outcomes in Governance, Quality, and Risk Management
• Module 24 - Information and Communication Technology (ICT) and Health Technology Assessment (HTA)
• Module 25 - Managing Complex Care Processes: Experiences in the Field
• Module 26 - Organization of Community Care: General Principles, Care Models, and Reference Standards
• Module 27 - The Regional Operations Center, Community Hospital, and Community Home: New Multidisciplinary Care Models for Patient Management
• Module 28 - Coordinating and managing human resources and relationships in the context of multidisciplinary care for individuals with chronic conditions through physical therapy and family and community nursing
• Module 29 - Coordinating Hospital-Community Integration and Social-Healthcare Integration
• Module 30 - Use of ICT and Telemedicine Technologies in the Care of Patients with Chronic Conditions
• Module 31 - Continuing Education for Healthcare Professionals: Planning, Implementing, and Evaluating Training Programs
• Module 32 - Leadership and Personnel Management: Innovative Aspects Related to Career Development in Healthcare. Personnel Evaluation. Identification of Incentive Systems
• Module 33 - Models of Tutoring, Coaching, and Mentoring
• Module 34 - Workplace Culture, Team Building, and Organizational Well-Being Module 35 Conflict Management
• Module 36 - Training Design in Social and Health Care Settings
• Module 37 - Business Strategy, Decision Analysis, and Behavioral Management for Organizational Resilience
• Module 38 - Objectives and Tools of Management Control; the Link to Corporate Strategy; Mission, Role of Stakeholders, the Reporting System, and the Dashboard
• Module 39 - Management Reporting, Financial Statements (Income Statement, Statement of Changes in Equity, and Cash Flow Statement), Depreciation and Amortization, Break-Even Analysis, Performance Indicators with Practical Examples
• Module 40 - Cost Accounting: Differences from General Accounting, Fixed and Variable Costs, Direct and Indirect Costs, Income Statement of an Operating Unit

The program integrates the general skills acquired during basic and post-basic training with the goal of training healthcare professionals capable of interacting with patients and with other professionals in various care settings, collaborating with clinical professionals on operational decisions and planning interventions to ensure high-quality, efficient care and effective outcomes.

Career opportunities for graduates of this program include positions as coordinating managers in public and private healthcare facilities—including those affiliated with the National Health Service (SSN)—with roles in organizational management and human resources. The role of a healthcare professional encompasses the following functions: clinical and patient care, management, interpersonal relations, and leadership.

The master's program lasts one year, for a total of 1,500 hours, corresponding to 60 academic credits.
Attendance at the Master’s program is mandatory. To earn the degree, each participant must attend at least 70% of the class hours and internship hours.
At the end of the training program, there will be a final exam consisting of a project on one of the topics covered during the course.
In order to be admitted to the final exam, candidates must pay the amount of €49.00 (virtual stamp duty and fee for the issuance of the diploma) through the PagoPA system by accessing their personal page and navigating to the “Secretariat → Payments” section.
The degree to be awarded by the University of Foggia is a Level I Master's degree in "Management for Coordination Functions in the Health Professions."
This degree has academic standing and requires the completion of 60 CFU as part of the student’s academic program.

The Master's program is open to anyone who holds one of the following degrees:

• Bachelor's Degree in Health Professions - Degree Categories L/SNT1, L/SNT2, L/SNT3, L/SNT4
• Degree obtained under previous regulations by members of the health professions referred to in Laws No. 42 of February 26, 1999, No. 251 of August 10, 2000, and No. 43 of February 1, 2006, which allow for registration in professional registries in the field of healthcare professions
• Degrees earned under the regulations in effect prior to Ministerial Decree 509/99 and/or equivalent degrees.